Solicitação de Reparo pelo APP Transnet

A Transoft lançou em 2019 uma versão beta do aplicativo Transnet para aparelhos Android e iOS. Este APP possui o conceito de modernizar a comunicação entre empresa e colaboradores, e dinamizar as atividades diárias de forma prática. 

Desde o lançamos, aprimoramos continuamente as versões e com a ajuda dos clientes e usuários estamos deixando o aplicativo ainda mais completo! 

Veja algumas funções que já existem no aplicativo Transnet:

  • Registro de Avarias e Solicitações de Reparo
  • Consulta de Escalas da Semana (Motorista)
  • Registro de Ponto com Selfie Georefenciada
  • Consulta do Ponto e Jornada do mês
  • Consulta do Contra Cheque
  • Consulta e solicita Férias
  • Interação direta com o DP que permite envio de documentos! Ex.: Atestados, Certidão de Casamento, Comprovante de Residência, etc.
  • Integrado ao ERP Transnet

Nosso cliente Expresso Fênix já faz uso do aplicativo desde o lançamento. O aplicativo é customizado conforme a necessidade da empresa, sendo possível incluir parâmetros especiais para cada uma.
Com diversas garagens no estado de São Paulo a Expresso Fênix tem colhido benefícios com a utilização do APP, como explica Fernando da Silveira – Diretor Corporativo. Em sua fala, ele traz especificamente a utilização das Solicitações de Reparo na ferramenta:

 

” Estamos utilizando o APP desde o lançamento. Hoje, é a principal ferramenta de comunicação com todos os funcionários. Nos ajuda muito nas solicitações de reparo, que antes eram feitas em fichas de papel e agora viraram folhas de rascunho… Qualquer funcionário, principalmente motoristas, através de seu celular já descreve o problema e faz um vídeo ou foto do que está se passando no ônibus.

Na matriz temos o controle em tempo real de todas as solicitações de reparo abertas e que estão sendo tratadas pelas equipes de manutenção. Isso nos trouxe agilidade, controle, transparência com as equipes, economia de papel e, principalmente, tempo! Imagina o trabalho que um motorista tinha de escrever no final de sua jornada, todo o relato em papel? Hoje ele faz online no momento que acontece e nada melhor que um vídeo para elucidar a situação.”

 

Veja algumas telas do aplicativo e seu funcionamento na empresa Expresso Fênix (SP):

Trouxemos um exemplo do motorista Emerson, que consulta suas escalas de trabalho e faz login via Selfie Georeferenciada no APP todos os dias.

Usando o aplicativo integrado ao ERP, é possível  fazer Registro de Avarias e Solicitações de Reparos enviando fotos que comprovem o tipo de avaria. O motorista consulta as escalas da semana, registra o seu ponto com foto georeferenciada (trazendo a localização do usuário no instante que a foto é tirada), consulta a jornada do mês e seu contra-cheque. Simples não, é?

Nessa imagem é possível ver qual o tipo de avaria ou manutenção à serem feitas no veículos e solicitar ao Setor de Manutenção. 

Ainda no APP é possível consultar e solicitar Férias interagindo diretamente com o Departamento Pessoal (DP). Ainda pode customizar a logo da sua empresa de transportes e ter inúmeros benefícios que dinamizam e modernizam a interação empresa/motorista.

O DP/RH pode interagir diretamente com os motoristas e funcionários enviando mensagens e avisos pelo aplicativo. O colaborador também poderá responder pelo APP!

Algumas informações adicionais sobre a utilização da ferramenta na Expresso Fênix:
O setor de Recursos Humanos já registrou mais de 4.041 mensagens/ocorrências de funcionários via APP
A empresa já encaminhou mais de 28.178 comunicados aos funcionários via APP
Já são 5.999 solicitações de reparo registradas e aprovadas via APP

Quais empresas de transporte de passageiros já fazem uso do APP Transnet? Confira as principais empresas abaixo:

  • Viação Pendotiba (RJ)
  • Vera Cruz Transportes (RJ)
  • Viação Araçatuba  (RJ)
  • São Gonçalo (MG)
  • Expresso Fênix (SP)
  • Itajaí Transportes (SP)
  • Viação Piracicabana (DF)
  • Viação Nossa Senhora da Penha (PR)
  • Grupo Empresarial Melissatur (PR)

 

Por que monitorar o comportamento dos motoristas é tão importante?

O transporte é imprescindível para a infraestrutura e economia de um determinado local, sendo um dos grandes produtores do PIB do país, se consolida como um setor de fundamental importância. A logística no transporte se desdobra em inúmeros segmentos, buscando sempre eficiência e segurança para todo o setor. Desta forma, o monitoramento do motorista nas estradas se torna um grande aliado para gestores de frotas, pois o comportamento do condutor impacta diretamente a segurança do mesmo, da carga ou dos passageiros. 

Cerca de 90% dos acidentes ocorrem por falhas humanas. O uso do celular, a desatenção, frenagens e aceleradas bruscas e o excesso de velocidade são algumas das principais causas de acidentes tornando os condutores dos veículos vítimas e agentes motivadores. Uma frota monitorada por câmeras te permite saber todos os dados e informações durante o percurso, possibilitando aos gestores verificarem todas as etapas da viagem, o devido cumprimento das escalas e se há algum contratempo ou inconformidade. Muitas das vezes que há inconformidades e a operação é prejudicada, inúmeras resultantes negativas surgem: desvio de rota, gasto excedente em combustível, danificação do veículo ou da carga, roubos/furto de combustível, má conduta do motorista e diversas outras resultantes.

A redução de impactos negativos ocorre quando você pode, com a ajuda da tecnologia, saber o que acontece durante o percurso de fretamento, viagens e entregas. Isso possibilita segurança e maior eficiência na gestão da sua frota e simultaneamente para seus clientes e usuários. Outro fator benéfico é a redução de custos, devido a economia de combustível utilizando o G-Sensor acoplado ao DVR, o cumprimento de leis de trânsito e legislação evitando multas/infrações e a direção moderada preservando peças e o motor, prolongando a vida útil dos veículo além de preservar a vida de quem trafega nas estradas.

A necessidade do monitoramento do comportamento dos motoristas é importante e se consolida também pela lei. Se mostra eficiente e necessário, trazendo consigo inúmeros benefícios para gestores, clientes, usuários e motoristas com mais segurança de forma ágil e prática e evitando assim prejuízos e situações desnecessárias.

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